Yes, we are OPEN and shipping orders. Many of us are working from home to provide a safe work environment for those working the shipping lines. Due to very high demand for our products and some supply chain delays, items marked "pre-order" will hold your order until all items can ship together. By ordering now you save your place in line for the products you want as we will be shipping items in the order by which the orders were received. You can cancel at any time to receive a full refund.
100% SATISFACTION OR YOUR MONEY BACK!
We stand behind our products and believe that you, the customer, always come first. If you are dissatisfied for any reason with a Folding Firebox product, please contact us within 30 days of your purchase for a full refund.
We can't say "No Questions Asked" because we'll want your constructive feedback. That said... You're under no obligation to explain. Your word is enough for us.
If you're unhappy, just let us know and we'll make it right.